I need some help
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Master Egg
Member Lvl: 35
Egg Points: 555084
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| Posted: Sep 01, 2008 6:47 a.m. - Subject: I need some help |
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Okay, this is for the people who know something about computers.
I have a fairly new HP laptop. I got it last March. And for about the last month or so its been overheating a lot. I can’t use it for more than a few minutes without the fan getting really loud, the part under the keyboard getting hot, and then it shutting down without warning. This has happened at least a dozen times.
I bought a Targus laptop cooling pad and put that under it but that didn’t help at all. Its been fine for the past couple days because I now have an industrial floor fan in my room and have angled that so it blows under the laptop.
If anyone can give me any advice about what to do here it would be greatly appreciated. Unfortunately I have no knowledge of the internal parts of a computer so I need to know a way to help this withouit having to open it up. Thank you in advance.
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Master Egg
Member Lvl: 35
Egg Points: 555084
Posts: 2677
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| Posted: Sep 01, 2008 6:56 a.m. - Subject: |
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Well my girlfriend will be here soon so I have to go but I’ll try to check this tonight to see what you guys have thought of.
I’ll give five stars to anyone who can give me decent advice.
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Normal Egg
Member Lvl: 8
Egg Points: 6147
Posts: 192
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| Posted: Sep 01, 2008 7:18 a.m. - Subject: |
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I don’t know, but I’ve had the same problem for over a year. HP, Compaq, same thing.
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Normal Egg
Member Lvl: 7
Egg Points: 40853
Posts: 1589
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| Posted: Sep 01, 2008 7:53 a.m. - Subject: |
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Try installing another fan, or a bigger one.
Idk if you can even do that, sense i dont know much about computers.
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Master Egg
Member Lvl: 32
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YIM
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| Posted: Sep 01, 2008 8:06 a.m. - Subject: |
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if it’s still under warranty tell the manufacturer. they will either replace it or fix it for you.
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'Schlong Connery'
Member Lvl: 60
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AIM
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| Posted: Sep 01, 2008 8:09 a.m. - Subject: |
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^On a laptop, probably not a bigger one.
Is it dusty? Dust is the most common cause of overheating (except for the fans being blocked by other things) in a laptop. If it is, buy a can of compressed air and use that.
Or, try seeing how many processes you have running. If you have too many, your processor may be overheating.
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Master Egg
Member Lvl: 40
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| Posted: Sep 01, 2008 8:23 a.m. - Subject: |
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Here figure this out, but you need to do it hours apart from each other.
One time, turn the laptop on and start a timer or watch the clock w/e. Just let the laptop sit there idle on the log-in screen. Essentially don’t do anything with it, just let it sit without the fan on a table doing nothing. See how long it takes. Leave it off.
Now a couple hours later when everything is cooled back down. Put it on the same table, turn it on, again watch the clock and go about normal business, go online, check mail, w/e you normally do.
If it turns off in about the same amount of time, then it is probably dust. However, if on the second trial it turns off much much faster, then it might be your processor overheating, because you are doing a lot.
BTW, post the specs of the laptop.
Quote: if it’s still under warranty tell the manufacturer. they will either replace it or fix it for you.
This is probably what I would do. After getting a laptop cooler, but you said you already tried that and it didn’t have any effect. Don’t take anything apart on it though, cause then the warranty will be voided.
Can I ask, how do you use your laptop, I mean do you use it on a table, or on your lap?
Also... I know common sense for most of us, but....
Quote: ^On a laptop, probably not a bigger one.
Is it dusty? Dust is the most common cause of overheating (except for the fans being blocked by other things) in a laptop. If it is, buy a can of compressed air and use that.
Don’t do that when it is on, or when it is still warm. Let it cool for an hour or so, and then do that.
Perhaps your fans are jammed or something with dust. I have an 90mm fan in my case right now that I took out of my brother’s because it "wasn’t working anymore". Well I blew it out with a compressor, and now it works just fine.
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Egg Moderator
Member Lvl: 56
Egg Points: 1765857
Posts: 5174
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| Posted: Sep 01, 2008 10:31 a.m. - Subject: |
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I use a vacuum. I put it up to the fan hole.
If you blow it out, or vacuum it, be sure to block the fan blades with a tooth pick or something. Otherwise you’ll overspin the fan and kill it.
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'Master ’bater'
Member Lvl: 60
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| Posted: Sep 01, 2008 11:14 a.m. - Subject: |
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It’s dust
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'of the Universe'
Egg Moderator
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| Posted: Sep 01, 2008 2:06 p.m. - Subject: |
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Quote: Otherwise you’ll overspin the fan and kill it.
Using canned air on a fan without stopping the fan from spinning can act as a generator an push voltage backwards into the motherboard. I think they have resistors these days from stopping any damage but who knows. I would stop it anyway.
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Egg Moderator
Member Lvl: 56
Egg Points: 1765857
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| Posted: Sep 01, 2008 3:57 p.m. - Subject: |
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I have killed bearings with a vacuum... Sounds cool as hell... Like a turbo. But it was never designed for that kind of RPM. And yes, it can produce voltage... Hmmm... Something to play with...
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Master Egg
Member Lvl: 35
Egg Points: 555084
Posts: 2677
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| Posted: Sep 01, 2008 5:35 p.m. - Subject: |
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I’ve used compressed air on it before but that didn’t really help anything.
And it does shut down a lot faster when I’m doing things such as using the internet.
I use my laptop on a table with the fan blowing under it and have never used it on my lap.
I don’t know the exact specs or I would post them.
And if this has anything to do with the processor then what should I do?
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Master Egg
Member Lvl: 40
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| Posted: Sep 02, 2008 1:49 p.m. - Subject: |
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Like I said, personally, I would send it back then. Tell them the story, I mean it doesn’t sound like anything is wrong with it other than dust. However, it could be something like the CPU fan isn’t even moving anymore, and just send it back to them for that. (Do laptop’s have CPU fans?)
It has a warranty right? So use it.
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Master Egg
Member Lvl: 35
Egg Points: 555084
Posts: 2677
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| Posted: Sep 02, 2008 3:46 p.m. - Subject: |
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Yeah it has a warranty but I’d have to mail it to them and they don’t cover the cost of that.
And it honestly isn’t a big deal since its working fine with the fan under it. I was just curious as to what the problem was. Thank to everyone for your input (especially you myincrediblycreativename) and I’ll be fiving all of your profiles.
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